“Whirlwind Heating recently installed a heat pump in our home to replace an oil-fired furnace. From start to finish their respect for us as the homeowners, their due diligence to detail, and their team approach to getting the job done on time and on budget was entirely praiseworthy. We are very happy with the performance of the environmentally sound system now in place and would high recommend Whirlwind to friends and neighbors as an excellent reliable company.”

“We’re really happy with our heat pump. It was great in the heat and now it’s great in the cold. Cools and heats really quickly. And it’s quiet. Your service was great, too and fast—installed in one day! And you are very receptive to any questions and concerns. We got a rebate from BC Hydro, also. We highly recommend Whirlwind!”

“We were new to Salt Spring and my realtor had recommended another heating company. When they finally sent me a quote after a few weeks and repeated requests, I decided to call Whirlwind instead. Their response was exemplary, and we had something to work with within a week, or so. We got on their list, they came when they said and had it all done in a very timely manner. We had one service issue since and they were on our doorstep first thing the next morning. I assume they might be alot busier as word has spread, so your mileage may vary, but I wouldn’t hesitate to recommend these good people if you need heat pumps installed right."

"Whirlwind Heating & Refrigeration is a fantastic business here on Salt Spring. They are punctual, responsive and they follow through - which are rare attributes on this island. Even though they just do heating and refrigeration, Hanna and Rich make you feel like you are a part of their family. About 4 months after they installed our heat pump, we noticed a small amount of water pooling at the base of the unit. I mentioned it to them and within a few hours Rich came out and fixed it up in no time. I love that if you work with them once, you're looked after by them forever. I couldn't recommend them enough and wish I had a second house just so I could use them again for another heat pump install."

"I could not have had a better partner in completing my transition from propane to a centralized heat pump than Whirlwind. This family owner business excels at customer service, is highly efficient and reliable and is a pleasure to work with. I particularly appreciated their “can-do” attitude in dealing with all the jerry-rigging that was done by the previous owners of my home. It was one challenge after another but the Whirlwind crew tackled each eyebrow raiser with good humor and successful creativity. I also was very grateful for Hannah’s help in submitting my heat pump rebate application to BC Hydro with all the necessary product information. My application was approved without a hitch and I received the $3K rebate in less time than predicted. Thank you Hannah, Richard and the rest of the team for doing a stellar job. I was comfortable recommending them to friends for their conversion to heat pump project and Whirlwind did the same excellent job for them. By far the best customer service on Salt Spring!”